Website

Change my Account Details
Need to change any of the below info?

  • Name
  • Email
  • Password
  • Contact Number
  • Address
  • Subscription preferences

Visit your “My Account” page and have at it!

What is a cookie?

A cookie is a small file on your computer that remembers stuff so you don’t have to. For example, it’ll remember your login details and what’s in your shopping cart. If you don’t allow our delicious cookie to be stored on your computer, you won’t be able to use our website properly

Making payment

Our payment gateways

Visa and Mastercard

Credit cards issued by Visa and MasterCard are the most popular and trusted payment methods for online shopping in South Africa.

 

Instant EFT

PayFast Instant EFT allows online shoppers with access to internet banking to make an Electronic Funds Transfer that gets instantly verified.

 

Mobicred

Mobicred is an online account that gives buyers access to credit and PayFast, which allows you to accept online payments through the PayFast website.

 

MoreTyme

MoreTyme is a flexible payment method from TymeBank that allows online shoppers to buy now and pay in full later.

 

Store Cards

Most RCS Store Cards (including RCS, Game, Cape Union Mart, Makro, Builders and CTM cards) come with a range of features that make them ideal for online shopping.

 

How credit and cheque cards work

To complete a purchase online, you’ll need to enter your credit or cheque card details during the checkout process.

If your bank identifies the transaction as requiring authentication, then a challenge request will be presented to you where you can confirm that you are who you say you are using either a password, one-time PIN (OTP) or via authentication in your banking application.

When you’re ready to make your payment, just click on “Pay Now” and follow the next steps until the payment has been processed.

Shipping

Our Couriers

Bizzmed makes use of a 3rd party logistics partner Kushesh Express

Feel free to contact your Fastway courier by clicking here and entering your suburb or postal code.

 

 

Returns & Warranty

Our payment gateways

RETURN POLICY
Last updated May 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at returns@bizzmed.co.za to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Return to vendor
Attn: Returns RMA # (Vendo address)South Africa  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS  
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.          

QUESTIONS
If you have any questions concerning our return policy, please contact us at: 021 203 0121 or email returns@bizzmed.co.za